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SHIPPING POLICY

All items ordered and paid for are delivered in 5 - 15 business days after dispatch. We will send the tracking ID to the e-mail address provided by you. All our products are freshly made to order. *Transit times are affected by location. 

For any delivery related queries or assistance, kindly reach out to us at: ruharoma@gmail.com 

 

We currently ship only in India. 


FREE Standard Shipping is valid on all orders of ₹2,500 or more (* Not applicable on RTO cases)

  • ZONE A – When a courier company ships a parcel within the same city 80/

  • ZONE B – When pick-up and delivery to rest of the cities. 150/- 

RTO ORDERS AND RESHIPPING CHARGES

  • RTO ( Return To Origin ) is a situation when the orders returns back to us without delivery to customer. There would be various reasons to it as customer not available on calls, calls not responded or address not found. In such cases in general the order takes 10-12 working days to reach back to us after which the order will be reshipped to the customer again.

  • Ruharoma is not responsible for cases when the customer is called and he/she does not responds to calls or incorrect address or phone no.

  • In this scenario, Reshipping and RTO charges are applied on actual and to be borne by customer

 

Featured in Travel and Leisure Magazine as leading Conscious Sustainable brands in India

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