RETURNS & REFUNDS

Please be aware that we can only issue a replacement or refund if the product received is damaged or broken. If you are unsatisfied with any product, kindly reach out to us at ruharoma@gmail.com stating the problem and we will figure out a solution. We highly advise you to conduct a patch test before using any product, especially if you have sensitive skin. In case of allergies or skin irritation, immediately discontinue use. Kindly consult your physician just to be on the safe side. 

CANCELLATION POLICY

Our products are always delighted to be in your company, but if for some reason you wish to cancel your order with us, you can notify us and we will issue a refund. However, the cancellation should be made within 24 hours of placing it. Once shipped, we won’t be able to cancel your order. Kindly send us an e-mail at: ruharoma@gmail.com with your Order Number within 24 hours and we will process your cancellation.